Contacts on Expiration Reminder aren’t deleted but deactivated. A deactivated contact doesn’t receive any notifications and you always reactivate a contact at any time.
Deactivating a contact
To deactivate a contact follow these steps:
- Step 1: Click on Contacts on the top menu.
- Step 2: Click on the contact that needs to be deleted.
- Step 3: Tick the checkbox for Is Active.
- Step 4: Click Save.